Our Refund Policy; 100% Satisfaction Guaranteed!
StudyMEDIC Academy P Ltd (hereafter mentioned as StudyMEDIC or the COMPANY or WE), an award winning training provider for national and international premier medical courses; follows a set of very transparent refund policies which are clearly written below.
We understand that, sometimes things may go wrong from either side –from the students’ or from the company’s side. So, we do consider requests for refund on valid reasons. Under any circumstances, we keep cent percent transparency in all our policies.
Our refund policies clearly indicate the circumstances under which you can get the refund and which you cannot request. These policies also explain the circumstances in which you remain ineligible for a refund.
All applications for refunds shall be scrutinized by the Company which also holds absolute authority to approve or disapprove student’s requests for refunds. The company may initiate the refund if reasons are found valid and may reject if the reasons are not satisfactory. We have no hidden charges for refunds and under all circumstances; we strive hard to provide 100% satisfaction to our customers/ students.
Though our refund policies vary depending on the mode of subscription, our policies are applicable to each course, subscription of course products, and any other paid service we offer. Students can request a refund under the following circumstances.
Students can request a refund for the subscription amount under the following scenarios.
No refund requests shall be approved-
We may cancel or terminate your subscription if anyone else other than you is found accessing our services with your login credentials which we provided for your use. Our subscriptions are for SINGLE USE and only the SUBSCRIBER /STUDENT alone should access our products and courses.
Sharing the login credentials to other persons goes against our policy. We may cancel the access to our product or course to students who violate this rule. Under this circumstance, no refunds will be issued. Students should secure your account/subscription with proper authorization.
Any breach of our policies will result in termination of our service with no refund. Securing one’s account remains the prime responsibility of the student. He or she shall not share his login credentials to anyone else under any circumstances without the prior consent of the company.
How Do I Get Payment Back?
Once your request for refund is approved, the company will initiate the refund either to your bank, credit card or the original method of payment.
Will I get the full amount in refund?
The bank charges will be deducted from the principal amount when we initiate the refunds. Tax fees are also non-refundable.
How Can I Request a Refund?
You can request for a refund by filling out the following form. *FORM HERE*
Can I get a refund in another currency?
The company provides you a refund in the same currency which was used by the student at the time of purchase. No requests for repayment in another currency will be accepted or approved.
How long refunds take?
Once your request for refund is approved, the company will initiate the refund process on the same day or on the next working day. Refunds will normally take 30 to 45 working days, but may vary depending on your bank’s policy.
What If I am not eligible?
Under such situations when the student is found ineligible for the exams either due to a failure by the student in submitting the required forms in time or due to any other reasons for which StudyMEDIC has no role to play, the company is not liable to pay any refunds. However, the company holds a special provision for them to join our next batches for the course they have already paid for. This special provision is applicable only if the student has not accessed any of our course library products or attended the classes.
What if I postpone or reschedule my exam?
If you have decided to postpone or reschedule your exam, the company is not liable to make any repayment to you. However, the company holds a special provision for you to join our next batches only if the student has neither accessed our course library products nor attended our classes.
Important Notes to Read & Remember
The discretion of approving or disapproving the refunds is solely entitled with the company. The company will scrutinize each request for refunds and will approve or reject only on valid reasons. We request you to carefully read the entire policy before you make the purchase, so as to avoid all sorts of future hassles.
All special offers and discounts are valid for a certain period of time alone. Once the period is over, the validity of that offer also ends. Hence, we urge all students to read the following clauses of refund policy before they make payment to subscribe or enrol to our courses.
"My experience with your course it’s very special one . You are really masters in guiding us through every single point & teach us how to study for this exam because the way it’s very different than any other exam. Thank you soooooo much, From deepest point in my heart, Thank you STUDY MRCOG ?"
"Thank you, all the mentors, you all really worked hard on us. Commendable performance by team StudyMRCOG. You People are Awesome. "
"Course really helped lot. especially classes. I could remember most of the topics from the classes and exams. Mock exams also helped. End of the day because of this course and my preparation I could make my concepts strong which I felt very important. Thank you so much for the help. "
"It was like a hardle race for me and you all helped me throughout. You guided us very well."
Dr. Aruna Kurdukar
"The guide from you like what to study and what not to study or what more to study was really helpful. It was really helpful. Daily questions were also very helpful."
Dr. Ishwari Jambhale
"Your questions, study groups (Telegram) helped me a lot in passing the exam. Thank you all StudyMRCOG mentors for guiding it."
"Cleared the exam. Thank u so very much dear @Dr_Sowmya_NS @Meghnaanayak Ur videos and sessions were great.. Thank u for all the support"
"Alhamdullillah i passesd my exam... I am a listener in this group...thank you so much to all mentors in this mentors in this group for there support."
Dr.Aeman Yaakob Almasodi
"Passed with 72%. Thank you Sowmya Ma'm,Ur wisdom shots and the crash discussion last minute helped a lot .Thnkyou"
"Hello ma'm.... Icleared.... Very Very Happy Onam mam...Thank you very very much all my sweet mentors and friends."
"Hello mam.... I cleared.... Very Very happy onam mam. Thnak you very very much all my sweet mentors and friends"
Dr Ashok Kumar
"Alhamdhullillah... I passed my exam Thank you so much for all the teaching and encouragement."
"Cleared part 3 mam Thank you so much for your wisdom shots n they have helped me a lot."
"Hello team study mrcog @Dr.Sowmya_NS @Meghnanayak @Humael @Aradhana @Ratnabali and sorry if i am missing someone...Sorry for dropping this message late.Thankyou vert much to the entire team. I Passed with a 77% and my journey with this group started since my MRCOG Part 2 Exam. The entire team has been very helpful.... They are enthusiastic. They keep you going even if you feel demotivated. The free daily group activities the free sessions and the paid group Everything has been awesome.. thank You to the entire team for helping me get through this path. "
"Thank You so much all mentors for all the efforts, supports, guidance and motivation which pushed me through to success.... it's the MRCOG finally."
"Thank You Dr.Sowmya and all the mentors who have helped in making this happen.... forever indebted!!!"
Dr Krishna S menon
"Thnak You studymrcog and the mentors, Your guidance and tip are much appreciated . I have my mrcog part 3."
Dr Aini Nablah Binit Abdul Raub
"Passed....thanx a lot to all mentors.. would not have been possible without you all."
Dr Nisha Kaushik
"Thnak you mem @and all mentors it was possible with your help and encouragement your words and motivational videos really helped me a lot to pass exam."
"Dr. Sowmya thanks for holding me when i was a brink of collapse after not passing in ist attempt....ur words worked like magic to put me back on track.... through I was not in your paid group."
"Thank You dr.Sowmya and team.. I have attended your free sessions and also closely followed study mrcog telegram group... I have cleared part3.. Thank you for your entire team for the support you have rendered..."
"Thanks you ma'm It's your course and workshop including all wisdom shots helped me."
Dr Sanjana Wadhwa
"I cleared i 'm a silent follower in the group.. It helped me a lot Thank you for all the mentors for pursuing us towards the success Thank YOU Sowmya mam for your guidance."
"Thanks a ton to all my mentors and especially Dr Sowmya for all encouragement and classes. Thanks a lot from the bottom of my heart.I got 71 percent."
Dr Sujatha Murali
"Hello I have passed the exam with 84% Thank You for your Guidance and support :) your course is the best."
Dr. Thekla Charitou
"@Dr.Sowmya_NS thankyou so much and all study group I wasn't a paid Student but i attend all the free session and join the free group and app which is really help me during my preparation thank for all mentors and especially thank you to shalini from the sales team she keep me reminding me for all free sessions."
"Dr.Sowmya and the entire team thank you so much and ultimatelt i managed to pass this time."
Dr. Maanasa Nellutla
"Heartful of thanks to all mentors, successfully cleared exam.It's not all possible without study mrcog team @Dr._Sowmya_NS @Priti anand @VinuthaSasalatti Swati @Meghnanayak @ Chithra mam Ratnabali @Humaeel."
"Thank You so much for youyr help, It would have been possible without Study MRCOG."
Dr Shilpy Agarwal
"Thank u so much the entire team of StudyMEDIC.I joined MRCOG free group and 6 week course also .One thing I liked very much about StudyMEDIC is that they teach us in a very well organized manner, you can't miss anything. All mentors are very dedicated, hard working and experienced .Soumya mam and Preeti mam; you both are amazing. Your approach to solving Questions is wonderful. Once again, thanks to the study medic team. I couldn't have done it without your support "
"I thank the entire study medic team -all the mentors and also all other staff who work behind the scenes who had worked tirelessly for helping us achieve this success....If it was not for your expert guidance and persistent support along with god's grace ,couldn't have cleared the exam...Thanks a lot study medic team "
"Hi, I'm Dr Jeremiah. I really want to thank the study MRCOG team for helping me succeed in the January 2023 MRCOG part 2 exam. Your library, online lectures, daily activities, guidance, and encouragement made it possible for me to crack the exam at my first attempt 😃😊. I am very grateful to you and your team. Thank you, and thank you.🙏 "
"I thank Allah Almighty, my family members and my mentors from StudyMEDIC who helped me succeed in my journey of MRCOG Part I. The preparatory course I attended was well organised, well planned and well executed as well, with helpful, simplified & exam oriented PPTs & daily activities. Our mentors cleared our doubts whenever we asked, and were available 24x7. Daily motivation was another big plus. Such was the quality of the course. "
Dr Salma Shaik
"Hello. I am Dr Akriti Gautam. Recently I have passed the MRCOG step 2 exam held on January 17. I had joined Study MRCOG for a 3 months course in October and found it extremely useful.They have excellent mentors, who actually gave step by step guidance. The daily activities and group discussions kept me on my toes and were great for clearing doubts and gaining confidence in myself. Study MRCOG provides an extensive library and the classes are high yield and to the point.I think joining this course was the best decision I took towards my preparation. A big thank you to the whole Study MRCOG team for being my companion in this difficult journey. "
Dr Akriti Gautam
"Hi m Dr Sindhu I cleared my part 2 MRCOG in 1st attempt in January . I would like to thank DR SOWMYA MAM And DR PREETHI mam for their continuous support and motivation at all times .I would like to thank my husband ,my baby, my parents mom and dad and my siblings for their constant support and encouragement . Hard Work, consistency and patience with a positive attitude is the key to success . Study medic app and library is awesome with extensive collection of exam oriented information and mock exams i really loved it which helped me alot .Thank you study medic team "
"I am immensely grateful to StudyMRCOG, it’s mentors, IT support staff who helped me in reaching one step closer to my dream of passing MRCOG. The course material was comprehensive and crisp. Session recordings, podcasts, ppts, wisdom shots were very useful for quick revision. I would like to thank all the mentors who cleared our doubts whenever required and emphasised on concepts repeatedly. Thank you very much once again 🙏🏻"
Dr Nisha Bhatia
"I had been with studymedic since my part1..and they never failed to disappoint to what they promised.I had been into 3 month course and what I did was blindly following them which paved my way for this result.thanks to mentors for promptness and support.And the library is worth to speak of.it is rightly a readymade platter for preparation "
"I am really very thankful to all the team members of studymedic coaching for their guidance, support & motivation for clearing the exams. Without their help it was not possible for me. I am very grateful to all the mentors. Thankyou"
Dr. Neelam Ela
"Hi.. Presently residing in Qatar .. I tried to attempt MRCOG part 1 before this but failed cos I was so lost, and did not know how to manage things and plan my studies especially with a baby to look after and work life too.. Study medic made my life easy I could rarely attend the classes due to my work schedule.. cos they always were during my work timings, but the class posted later helped a lot I did not use any other study material than the noted provided by study mrcog This time with a toddler in hand, with an ongoing pregnancy, with work and family life, there was a lot on my plate .. and I can't assure you I gave my best.. but just being with the best helped me a lot.. thank you so much mentors for guiding us.. thank you so much to fellow docs who made all sessions interesting to watch and thanks to the entire team for making it so easily available for us... truly appreciate the hard work put in Thank you once again Study medic.. I'm counting on you for the remaining journey"
Dr. Seethalakshmi Prakash
"The mentors really helped a lot in clarifying all the doubts and making the concepts clear. The programme was designed really well and we were constantly motivated till the last minute of this journey... Thanking all the mentors from the bottom of my heart "
"Words are not just enough to express my gratitude to you. From the time I started preparing, you were there with all the support and guidance. I still remember the day when I asked your opinion about postponing this exam and you said, go for it. That was the one of best decision I took in this journey. With all the hardship struggles of looking after a baby most of times single handily, my mind and body was exhausted, felt like giving up number of times. You were one of the greatest motivations for me. I am damn sure this wouldn’t have been possible without you ma’am."
"My hearty thanks to Dr Sowmya and the entire team of StudyMEDIC for your support and guidance through this journey. The 2 days live circuit course that I attended helped me immensely. Ma’am’s motivational words kept ringing in my head even before the exam. Ma’am always says to take a deep breath whenever we are tensed, and I did just that before my exam began. The recorded sessions of the mock exam were very helpful as everything was very concise and perfect for last minute revision. I thank everyone once again for helping me achieve my dream!"
Dr Vinita Udupa
"I'm still in elation after the results. I gave this exam while doing dnb duties and with a lot of trouble concerning managing my twins. I wasn't able to follow the class schedule or put in my best efforts. But you still supported me and asked me to do whatever I can. I am forever grateful for the academics you and other mentors taught us, but more than that the daily optimism u tried to instil in us was what really made me confident on day of exam. I owe a great deal of my success to you. And the rest were all my mother's prayers. I will try to work and excel now to pay due diligence to this accolade."
Dr Sreya Siva Prasad
"Thank you Soumya for being there. It was really difficult for me to fit in the group considering my age and speciality. But your group was always there. Thanks a lot .You guys are doing good work. Pass was good enough for me but score was a cherry point 83 %. Thanks a lot."
"Words are not just enough to express my gratitude to you..from the time I started preparing for this you were there with all the support and guidance..I still remember the day when I asked your opinion about postponing this exam and you said me go for it..that was the one of best decision I took in this journey..with all the hardship struggles of looking after a baby most of times single handedly my mind and body was exhausted..felt like giving up number of times..you were one of the greatest motivation for me..I am damn sure this wouldn't have been possible with out you"
"My hearty thanks to Dr. Sowmya and the entire team of StudyMEDIC for your support and guidance through this journey. The 2 days live circuit course that I attended helped me immensely. Ma'am's motivational words kept ringing in my head even before the exam. Ma'am always says to take a deep breath whenever we are tensed, and I did just that before my exam began. The recorded sessions of the mock exam were very helpful as everything was very concise and perfect for last minute revision. I thank everyone once again for helping me achieve my dream!"
Dr. Vinita Udupa
"I feel extremely grateful to Dr. Sowmya mam and the study medic team without whose guidance and support this journey couldn't have been successful... The revision sessions were true eye-openers. I remember in each task during exam I would write important three things that I must mention without fail (as Sowmya mam had taught).. Being consistent and putting ur hardwork pays off... I would definitely recommend StudyMEDIC to aspiring candidates... couldn't attend all sessions live due to time constraints..and went through them later when i cud... But I felt their course was a wholesome package which will benefit all.."
Dr. Nikita Kumari
"Hello mam I am pranayasheela from Hyderabad I passed part 3 with 71 percentage. I attended ur lwp session and free sessions I followed Thank you so much Mam after attending lwp session I felt very easy to approach Thank you...."
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