Verify License Number & Email

Confirm that the settings entered under LEARNDASH LMS > SETTINGS > LMS LICENSE are exactly the same as what is in your account.

• The email address in the license field should match the email address on your account.
• Your license key should match exactly what is on your license details.
• If you have ProPanel, double-check that you didn’t accidentally insert the ProPanel license key for the LearnDash LMS license.

Check for Extra Spaces

Check that you don’t have an extra space accidentally in your email or license fields. If you copy & paste the license number, sometimes there is an extra space that is at the end of the line. This can throw off the license.